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Refund policy

Refund Policy

All sales are final. Once a product is opened or shipped, it is non-refundable.

  • Order Cancellations: We reserve the right to cancel any order prior to shipment for a full refund.

  • Pre-orders: Canceled or incomplete pre-orders are subject to a 20% restocking fee.

  • Live Streams: All items opened during live events are final sale and cannot be returned or refunded.