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Save on shipping! Use code HOLDORDER to fill a box!

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Save on shipping! Use code HOLDORDER to fill a box!

Join Our Discord Community for Exclusive Deals, Events, and More!"

Shipping policy

Shipping Policy

At TonysRips, we are committed to getting your collectibles to you safely. By placing an order with us, you agree to the following terms and conditions.

📦 Shipping 

  • Schedule: Sealed products are shipped every Monday and Thursday.

  • Accuracy: Please verify your shipping address at checkout. We are not liable for any issues, delays, or losses resulting from incorrect shipping information provided by the customer.

  • Transit: We take great care in packaging your items. However, we are not responsible for minor cosmetic wear or damage that may occur while in the custody of the shipping carrier.

📥 “Hold to Fill a Box” (Rip & Ship Orders)

  • Consolidation: Use code HOLDORDER at checkout to waive immediate shipping and combine multiple orders.

  • Shipping Fees: Shipping costs are calculated based on the total weight and dimensions of your package when you request your final shipment.

  • Storage Terms: You have 60 days from the date of your first held order to request final shipment.

  • Cancellations: If held items are cancelled, a restocking fee of up to 20% may apply.

🚚 Tracking & Taxes 

  • Tracking: Once your order ships, a tracking number will be sent to the email address provided at checkout.

  • Taxes: All prices for Canadian customers include applicable provincial taxes.

🌎 International Shipping (Outside of Canada) 

  • Customs & Duties: International customers are responsible for all customs duties, import taxes, and brokerage fees associated with their shipment.

  • Return Logistics: For all orders shipped to destinations outside of Canada, we are unable to provide return shipping labels.

  • Customer Responsibility: In the event of a return, the customer is responsible for all shipping costs, duties, taxes, and logistics required to have the item returned to our facility in Canada.

💥 Damaged or Lost Shipments

  • We are not responsible for items lost or damaged during shipping.If your order arrives damaged, please contact the shipping carrier directly to file a claim. Be sure to keep all original packaging and damaged items, as they may be required by the carrier.

🔄 Returns & Refunds

  • All sales are final once products are opened, including items opened during live events.

  • No refunds or returns are offered on products.

  • We reserve the right to cancel any order prior to shipment and issue a full refund.

  • A restocking fee of up to 20% may apply to cancelled or incomplete pre-orders.